Lynceus

Sample report · publicly available

AI Visibility Report — Forge CRM

This is a full report for a fictional B2B SaaS company. Numbers, prompts, and quotes follow the same structure you'll see when you run Lynceus on your own domain. The action plan is real — exactly the moves we'd recommend.

Domain: forgecrm.com Generated: May 2026 Prompts run: 64 Location: United States

Mentions

47

in the last 30 days

LLMs covered

4 / 4

all major models

Share of voice

14%

vs 36% category leader

Sentiment

+0.62

on cited mentions

By LLM

Where the mentions live.

Google AI Overview 23 49%
ChatGPT 12 26%
Claude 8 17%
Perplexity 4 8%

Forge over-indexes on Google AI Overview, under-indexes on ChatGPT and Claude. ChatGPT now drives more high-intent buyer research than Google for SMB SaaS — that's the gap to close.

Verbatim citations

The actual sentences. Not summaries.

"Forge is a credible mid-market CRM, often recommended for teams between 25 and 100 people who've outgrown spreadsheets but find Salesforce overkill."

ChatGPT · prompt: "best CRM for a 50-person sales team"

"If you want a lighter alternative to HubSpot with strong pipeline visualization, Forge and Pipedrive are the two most cited options."

Claude · prompt: "alternatives to HubSpot CRM"

"Forge integrates natively with Slack, Gmail, and Linear. Users praise the email tracking accuracy but mention reporting feels limited compared to Salesforce."

Google AI Overview · prompt: "forge crm review"

"Pricing starts at $29/seat/mo for the Team plan. Forge is generally considered fair value for the feature set, though some buyers find the per-seat pricing steep at scale."

Perplexity · prompt: "forge crm pricing"

"Common comparison: Forge vs Pipedrive. Forge wins on integrations and modern UI; Pipedrive wins on pipeline simplicity and price."

ChatGPT · prompt: "forge crm vs pipedrive"

Competitor benchmark

Who LLMs name when buyers ask about your category.

Brand Mentions Share Sentiment
Salesforce
312
36% +0.71
HubSpot
224
26% +0.65
Pipedrive
103
12% +0.55
Forge CRM You
47
14% +0.62
Zoho CRM
96
11% +0.48

Forge sits 4th by mention volume but 3rd by sentiment. The gap to HubSpot (177 mentions) is the clearest growth target — and it's primarily a coverage gap, not a sentiment gap.

Top prompts

The questions that surfaced you.

"best CRM for a 50-person sales team" 4,400 mo searches
"alternatives to HubSpot CRM" 2,900 mo searches
"forge crm review" 1,300 mo searches
"forge crm pricing" 880 mo searches
"forge crm vs pipedrive" 720 mo searches
"best CRM for SaaS startups" 5,400 mo searches
"lightweight crm tool" 1,900 mo searches
"best CRM with slack integration" 480 mo searches

Action plan

Five moves, prioritized by what changes the answer fastest.

Each move targets a specific citation gap or perception fix surfaced above. Each is shippable in 2–6 weeks. We do this work in our optimization engagement, but every move below is something a competent in-house team can execute.

01

Win the ChatGPT-cited review sites

high impact

Why: ChatGPT's CRM citations cluster around 6 review sites (G2, TrustRadius, Software Advice, Capterra, GetApp, ProductHunt). Forge appears on 4 of 6. Missing: G2 'Mid-Market' grid and TrustRadius Top Rated badges.

Move: Run a 60-day push to collect 40+ G2 reviews from the Mid-Market segment, focused on "easier than Salesforce" theme that already appears in current quotes.

02

Publish a benchmark page: Forge vs Pipedrive

high impact

Why: ChatGPT cites this comparison verbatim already. The current Forge site has no comparison page. Pipedrive owns the SERP for this query.

Move: Ship /vs/pipedrive with a fair, data-backed comparison table. Add structured data (FAQ schema) for the top 8 questions LLMs ask in this comparison.

03

Fix the "steep at scale" objection

medium impact

Why: Perplexity's pricing summary names this objection. Currently no public Forge content addresses scale economics — only the per-seat sticker price is visible.

Move: Add a /pricing/at-scale section showing TCO at 50, 100, 250 seats with annual discount math, custom-tier eligibility, and a comparison vs the cited competitors.

04

Plug the integration gap citation

medium impact

Why: Claude correctly cites Slack, Gmail, Linear integrations — but misses Notion, Asana, ClickUp which Forge also supports. LLMs cite what's prominent on /integrations.

Move: Restructure /integrations into a tiered list with the 6 highest-search-volume integrations at top. Add an integration-specific landing page for each (current site has just a logo grid).

05

Seed the "reporting feels limited" perception fix

medium impact

Why: Google AI Overview's quote is mostly positive but plants this concern. The current product has shipped 3 reporting features in the last 6 months that aren't covered anywhere LLMs crawl.

Move: Publish a reporting changelog page, get a written review from one of the cited tech publications (e.g., Tom's Guide for SMB CRMs), and surface customer reporting use-cases on the homepage.

This was a fictional brand. Yours isn't.

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